Terms and Conditions
About our company
Artificial Canvas is the website of our arts branch, where we sell our products under the company name Eleftherios Lampiris. Our offices are located at Stefanou Sarafi 126, Athens, Greece 16231, and our Tax Code is 141510357.
The following Terms of Use govern the following aspects of the interaction between our company and the users of our website,
the display, the presentation, the sale, the transport-storage, the delivery and any return of our products displayed on this website.
Further, these terms govern the protection of your personal data that you share with Artificial Canvas as well as the security of your transactions.
Thus, we invite you to read these terms before you browse and make any purchase on ArtificialCanvas.com.
Browsing ArtificialCanvas.com and making any transaction or communication with our company implies unconditional acceptance of these terms of use.
In case of disagreement or reservation about part or all of these terms, you may send your e-mail to info@artificialcanvas.com before you browse or transact, otherwise your acceptance of all terms is unconditional.
Our company reserves the right to modify, renew or upgrade at any time and without prior notice to the user of ArtificialCanvas (in whole or in part): a) part or all of these terms of use, b) part or all of the content of ArtificialCanvas and c) part or all of the interface, structure or configuration of ArtificialCanvas and its technical specifications.
Our company, also, reserves the right at any time, without justification and without prior notice to the user of ArtificialCanvas to cancel, suspend or terminate the operation of ArtificialCanvas.
The user of ArtificialCanvas acknowledges and unconditionally accepts all of the above by navigating and/or using our website’s services
About the end product
Artificial Canvas was born under our love and passion for technology and art.
Our goal is to make amazing art more accessible and provide a high quality of service.
We take great care to ship an end product that is very close to the one you see when browsing our website and being of high quality materials.
It is important, though, to note that the end product colours may slightly differ from those on the screen. This is due to the printing process and the interaction of the ink with the printing materials. Though, the printers that will produce your end product claim 90% colour accuracy, hence we believe that the end result will more be more than satisfactory.
Should you have any concerns or need to contact us the best way would be an email using in the subject the SKU of the product and the buyer's name.
About the pictures of our website
Each piece of art is created wholly or partially with the help of an Artificial Intelligence algorithm.
Further, each of the pictures that we use in our website, such as the sofas that our art is displayed or the pictures in the titles of some pictures.
This means that each of these pictures are unique and can only be seen in our website.
Service description
The ArtificialCanvas online store displays, promotes and sells the products it produces. The company reserves the right to freely select the products displayed on ArtificialCanvas and to modify, renew and/or withdraw them at any time and without prior notice. The same applies to its pricing policy, any offers and discounts which it may freely select and carry out as well as modify, renew and / or withdraw at any time and without prior notice and / or deadline.
Payments
In order to provide you with a better and better service, our company has a choice of payment method for the products you are interested in buying, which, as explained below, is linked, among other things, to the processing time of your order request and / or the time of delivery of the product to you. Once you have decided which payment procedure suits you, you select the corresponding payment method in the appropriate section of the form of your order request and enter your necessary details if required. The collection and processing of all the payment details you send us fall under the strict policy of protection of your personal data maintained by our company and are collected and processed with full security and diligence and only after your consent provided to us by sending your order request. In particular for credit card payments, all necessary security measures are taken in cooperation and with our partner financial institutions to ensure maximum protection in your electronic transactions and secure your payments. For products involving a framed panel, the total amount must be paid in advance in order to start the production process.
Return Policy
Each of our products is made-to-order i.e., it will only be made if a customer proceeds with buying it. As a consequence, we do NOT offer returns for our products, as is also allowed by the EU Directive 2011/83/EU.
5.1 Return of damaged products
Each of our products is individually checked before the shipping in order to meet our high standards of quality.
In some rare cases, though, a product may be damaged during the transfer. In this case, the customer should contact us in less than 7 days from the day the product was received, via email at info@artificialcanvas.com and provide us with a video showcasing the damage.
If a product is received and no reservation has been expressed within 7 days from the date it has been received, it automatically means that you have unconditionally received the product.
Orders
All our designs that you see at our store are created by us (Artificial Canvas) and the printings are made in Greece by us or our trusted partners.
Each of our designs will only be sold to a single customer, who has the option of re-purchasing it at a future date. As a result, each of our designs is sold in a first-come first-served basis.
Further, each item is made-to-order i.e., it is printed and prepared when a customer places an order. This results in each product requiring approximately 5-7 business days to be completed, depending on the availability of materials etc.
After each purchase, at least the following emails will be communicated by us:
An automated email that describes that we received your order,
an email confirming the shipping of your product along with a shipping number to track your order.
Is shipping free on every product?
Indeed, all our products enjoy free shipping in the countries we serve.
After your painting has been prepared you will receive an email detailing the shipping company and the tracking number.
Website use
α) Both parties (company and consumer) are committed to the correct use and operation of the website in good faith and in accordance with the principles of good business practices.
In order to have proper and complete access to Artificial Canvas, the JavaScript language must be enabled in the browser, as well as the possibility of downloading cookies.
For the best experience in Artificial Canvas it is recommended to use the latest versions of browsers.
Our company takes all necessary measures to ensure the continuous and uninterrupted operation of Artificial Canvas, but reserves the exclusive right, and the consumer accepts this, to permanently or temporarily interrupt the operation of Artificial Canvas with or without notice to users/members and visitors of Artificial Canvas.
In any case, the user/consumer/visitor/member undertakes and accepts that they will not use Artificial Canvas to send, publish, e-mail or otherwise transmit any content that is illegal, harmful, threatening, abusive, offensive, harassing, defamatory, libelous, libelous, vulgar, obscene, obscene, libelous, constitutes a violation of another's privacy, shows hatred, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be transmitted in accordance with the law or contractual or managerial relationships (such as, but not limited to, internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements); infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party; contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip the operation of any software or computer hardware; intentionally or unintentionally violates any law, regulation or contract.
b) Our company shall take all reasonable care to properly publish - display information regarding the products it promotes through Artificial Canvas.
However, our company is not responsible for possible errors in the operation of the electronic department store in the information displayed and displayed (such as, but not limited to, the indicated price, availability, photo, type, etc.) that may be due to technological failures-errors, typographical and / or "human" errors and / or incorrect information from suppliers, even if negligently.
If you find an error before and/or after completing your order, we invite you to send a relevant e-mail to info@artificialcanvas.com.
However, if you find an error, we invite you not to proceed with placing an order request before notifying our company and clarifying the specific issue.
Our company reserves the right, and the user/customer of Artificial Canvas accepts it, to modify the indicated prices and to change and/or withdraw the offers at any time with or without prior notice to the users/consumers/ of Artificial Canvas.
Personal data
We treat the protection of the personal data of our visitors/customers/members as our top priority.
You can view our policy regarding the handling of personal data in the link https://artificialcanvas.com/privacy-policy/ .
Security of online transactions
Our company recognizes as a matter of major importance the issue of data and transaction security and therefore takes all necessary measures to ensure its security.
Our website protects its members from any data interception by means of data encryption.
Customer data is not disclosed to third parties and while browsing the website it remains encrypted and therefore not visible to unauthorized third parties.
Encryption applies at all stages and all transaction and sending processes of your personal data from and to Artificial Canvas such as, but not limited to, the shopping cart, the page for creating a registered user account (log in), the order form, during the transfer of data to and from the company, etc.
Also during the process of executing credit card payments the credit card details are protected by the 128bit encryption method.
The data remains encrypted and is not disclosed to any 3rd party.
The user/customer/member is identified by two codes, namely
a) the Login Code (e-mail or username) and
b) the password, i.e. a personal and secret security code (password).
Each time you enter them to our website they provide you access to your personal data in complete security.
You can change the aforementioned codes at any time and as often as you wish.
The only person who has access to your information is you through the aforementioned password and you are solely responsible for maintaining its secrecy and concealment from third parties.
In the event of loss or leakage you must notify us immediately, otherwise our company is not responsible for the use of the secret code by an unauthorized person.
We recommend that, for security reasons, you change the above codes at regular intervals and avoid using the same and easily traceable codes, if possible using not only letters and numbers but also symbols for the creation of your password.
Website content
The entire content of Artificial Canvas i.e., the texts, photographs, drawings, designs, commercial and financial data, programs, all kinds of files, trademarks/logos, the layout of Artificial Canvas, etc., are subject to the intellectual property of the company and are protected by the relevant provisions of Greek law, European and applicable international conventions on intellectual property, with the exception of those elements belonging to third parties, such as copyright of third parties, partners, operators, etc.
Under no circumstances should the appearance and display of any content on Artificial Canvas be understood as a transfer and/or assignment of a license and/or right to use them.
In view of the above, therefore, it is expressly prohibited to copy, distribute, transfer, process, store, reproduce, republish, modify and any related action on the above elements, in whole or in part, without the explicit prior written consent of the company, if any.
Otherwise, the above actions may constitute an infringement of the intellectual/industrial property rights of the company, which reserves the right to claim any positive and consequential damage caused to it in accordance with the provisions of the applicable legislation.
The user/consumer/visitor/member of Artificial Canvas accepts and acknowledges that the company has the possibility of commercial exploitation (either by itself or by third parties) of all the data that appear on Artificial Canvas and the modification of these data at any time with or without prior notice to the users/consumers/visitors/members of Artificial Canvas.
Liability limitation
The user/consumer/visitor/member of Artificial Canvas fully and irrevocably accepts the Company's exclusive right to terminate the use of his/her password(s) to the Artificial Canvas services and to discontinue the availability of the Artificial Canvas content and information whenever it (the Company) considers that he/she (the user/consumer/visitor/member) is in breach of these terms and conditions or that illegal acts or omissions are being carried out or there are indications and/or complaints that illegal acts or omissions are being carried out by him/her (the user/consumer/visitor/member).
It may also terminate, suspend, modify the operation of Artificial Canvas in whole or in part, permanently or temporarily at any time with or without prior notice to the user/consumer/visitor/member of Artificial Canvas.
The company and its partners make every effort, as part of the technological control that they carry out at regular intervals, to ensure that the services, content and transactions of Artificial Canvas are carried out without interruption and to maintain a high level of security.
However, it shall not be liable in the event that for any reason, including negligence, the operation of Artificial Canvas is interrupted or becomes difficult and/or impossible to access and/or if, despite the security measures observed, "viruses" or other harmful software are detected and transmitted to the terminals of users/visitors.
Furthermore, the company bears no responsibility regarding the consumer's communication with third parties that may be advertised on Artificial Canvas, while it is not responsible for any issue that may arise from any commercial transaction between the user/member and the third party advertiser.
Also, our company is not liable in any case for any legal or civil and/or criminal claims, nor for any damage (positive, special or consequential which, indicatively and not restrictively, disjunctively and/or cumulatively, consists of loss of profits, data, lost profits, monetary compensation, etc. ) from users/consumers/visitors/members of Artificial Canvas or third parties due to a cause related to the operation or not and/or the use of Artificial Canvas and/or the inability to provide services and/or information made available by the company through Artificial Canvas and/or any unauthorised interference by third parties in products and/or services and/or information made available through Artificial Canvas and/or security vulnerabilities created.
In any case, however, and if any of the above is due to proven fraud by the company, the company is only liable for the coverage of any positive damage of the injured party that is derived and directly related to the above in connection with the fraud of the company.
In addition, all limitations of liability stated in these terms of use apply, which the user/consumer/visitor/member of Artificial Canvas acknowledges and accepts in their entirety as valid and in accordance with good faith and commercial morals.
Links to other websites
Artificial Canvas may contain links to third-party websites, for whose content and services our company is not responsible, nor does it guarantee their permanent and safe accessibility.
Therefore, for any problem that occurs during the visit/use of these websites, the user/visitor must contact directly the respective websites, which bear the exclusive responsibility for the restoration of this problem.
Under no circumstances shall the company be deemed to accept or adopt the content or services of the websites and pages to which it links to or to be associated with them in any way.
Any problem that may arise during the visit of these websites is the sole responsibility of the respective administrator/owner of this website.
Other terms and conditions
i) Jurisdiction - Applicable Law - For any dispute that may arise regarding the operation and use of the site, if a consensual settlement is not possible, the courts of the city of Athens are competent.
For any dispute regarding the interpretation and application of these terms and conditions and any other issue relating to the use of Artificial Canvas, the Greek Law is applicable.
ii) Invalidity of a term - If one of the aforementioned terms is or becomes invalid, the remaining terms of this Agreement shall not be affected.
iii) Modification of Terms of Use - These Terms of Use may be modified at any time by the Company with or without prior notice.
Any modification of the terms shall be effective upon their posting on Artificial Canvas and our users/members are required to inform themselves of the content of any modifications/changes to the terms.
iv) Interpretative clause - In any part of this agreement, the refund and/or crediting of money to the customer's account is always understood as interest-free.
v) Headings - The headings used in these Terms of Use are inserted for ease of reference to its terms and are not intended to be aids to interpretation of the Agreement.
vi) Delay in exercising a right - Any delay by the parties (company and consumer) in exercising some or all of their rights under these terms and conditions shall not result in any impairment or waiver of that right which may be exercised at any time at a later stage and at the reasonable discretion of the beneficiary.
vii) Acceptance of terms - The user/consumer/visitor/member of Artificial Canvas declares that he/she has read these terms which he/she accepts in their entirety and acknowledges that they govern all the services provided by Artificial Canvas throughout his/her navigation on/interaction with Artificial Canvas.
