We aim to provide the best possible purchasing experience and at the same time we hope that you will enjoy our products for years to come.
To this end, we individually check each item before it is shipped to make sure that its quality and condition lives up to our high standards.
As each of our products is made-to-order i.e., it is created only when a customer places an order, we are NOT offering the possibility of it being returned, as is within our rights of the EU directive 2011/83/EU.
Exceptions
In case the product you have received is damaged you should contact us within 7 days via email at info@artificialcanvas.com providing us with a video that shows the damage.
